CRYPTO FAQ
Unlock deeper crypto insights and accelerate growth with our AI-powered analytics.
Make data-led decisions for exceptional results.
Is it secure? How are my funds protected?
Your security comes first. Kells Fintrix employs bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Ireland and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence.
I’ve never invested in cryptocurrency before. Is it complicated?
Not at all! Kells Fintrix is designed with beginners in mind:
- Comprehensive guides and 24/7 support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from only $5) and learn as you trade!
How quickly can I withdraw funds to my bank card?
Withdrawals to bank cards are usually processed within 1–3 working days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary depending on your bank and verification status.
Why are there no fees? Is there a catch?
We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges—you’ll always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes! Kells Fintrix is available in most countries worldwide (98+ and growing). Simply choose your country during registration to confirm availability and view localised payment options. We adhere to all local regulations to keep your trading secure and compliant.
How do I decide where to invest? Do you offer recommendations?
We simplify cryptocurrency investing for beginners. Kells Fintrix offers:
- 1. AI-powered recommendations - Get personalised coin suggestions for your risk level
- 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Plus, our interactive tutorial supports your learning as you invest!
Where can I find help if I encounter technical issues?
Support is available 24/7 via live chat and by email at support@kells-fintrix.com. For urgent queries, our average response time is under 15 minutes.
Is cryptocurrency legal? Are you compliant with financial regulations in my country?
Yes, cryptocurrency is legal in most jurisdictions, and Kells Fintrix complies fully with applicable local regulations. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, the FCA, and CySEC)
- Regular audits conducted by independent firms
- 2. Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification where legally required
- 3. Your Funds Are Safeguarded
- Bank-level security (like your online banking)
- 95% of assets are held offline (cold storage)
Visit our Compliance page to view your country's status, or contact Support for details.
Which payment methods do you accept?
